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FREQUENTLY ANSWERED QUESTIONSFAQ’S
Next we answer the main questions that our guests use to ask.
About Our Hotel:
Yes, all rooms have air conditioner and heater, also bath rooms and bath tubs are very large.
Yes, it is possible but let us know in advance.
No, we do not have a triple room but could be used our Superior Double and Junior Suite. We could prepare a extra bed in Superior Double, or we could open sofabed of 135cm or one extra Futon. Additional charge 30% of room´s total.
Yes, we have milk heater and we´ll put it in your room. There is a microwave in the kitchennet room as well.
Yes, we offer two ways:
1/ One bag of 3 kg max, wash and spin, the Price is 6,60 euros (we have not responsibility of for clothes damages). All rooms have terrace or garden, normally one or two hours to be dry in summer time.
2/ Another way is Professional Laundry Service, we charge each article costs from 3,5 euros.
We would appreciate it, if you let us know about your approximate arrival time by email or phone in advance.
From 48 hours (start from 12h of the arrival date) the 100% of total of your stay.
In high season is during July and August, Holy week and Christmas holiday (24 to 3 of January). 7 days before no charge, from 7 to 3 days the 50%, 2 days to same day the 100% of total of your stay.
We have 6 types of rooms with diferent prices: Japanese Junior Suite, Junior Suite with Jacuzzi, Superior Double, Double, Double Kitchennet and Basic Double. There are 7 rooms on the first floor, two Junior Suites, two Superior Doubles, one Double, one Double Kitchennet and one Basic Double. Two rooms: One Double and one Basic Double are on the ground floor.
Yes, it isn´t problem at all for the guests. But in high season it’s better to let us inform before arrival.
No, it´s not necessary but it is very convenient for us if you reserve in a few days before. If it´s for two people would be 30 euros per person (half an hour), if you are two, for one person would be 45 euros (45 minutes). You´ll receive it in your room.
Yes, the rent-car company PATRYCAR will bring the car to the hotel and when it’s finished, leave the key in the reception. (no lost time and no follow queue). Also you can start it from the airport and finish at the airport.
Yes, all our rooms have ADSL access and a free public computer in the hall.
About Our Restaurant:
Yes, we accept your reservation but only dinner and reserve before 11:00h am. And please mention us about the menu which you would have chosen (from 3 menus).
Yes, especially for Japanese menu´s dinner and Japanese Dishes are reserved in the morning before at 11h.
If you come to our restaurant first time, recommend you to try “SUSHI COURSE”.
Yes, the capacity of our restaurant is 30 people. Course menu is available from 20 euros.
Abour Our Activities:
Yes, it´s very short time but you might give Shiatsu to your friends and familiar so they´ll thank it for you.
Yes, you can. Our Masseur/Masseuse are all-professional, don’t worry too much, it gives you nice relief and reluxative.
Yes, There are many, for example; Granada every Tuesday, Wednesday, Thursday and Friday. Cordoba every Thursday. Seville every Wednesday and Friday. Ronda every Tuesday, Suterday Thursday. Tánger every Tuesday, Wednesday, Suterday, Thursday. Those prices 20€ al 79€. Ask the reception, we’ll reserve it.
There are a lot but I’d like you to recommend Carratraca (60km a small village has hotsprings), Ojen (56km Wine Musium), Frigiliana (68km a small coquettish village), Setenil (100km cave’s houses), Zahara de la Sierra (100km a tiny village on top of the very steep rock), Mijas (20km the most famous small village in the Costa del Sol).
There is buses and train, the stop and the station are closely together from our hotel, it is very suitable to use them to visit the big cities and nearby villages. Also you can enjoy in the Costa del Sol, to do; horse riding, telecabina, jeep tour, etc…
About Other Topics:
Yes, but a large case will not fit. There are lockers in good condition in Málaga RENFE the train station.